How our whistleblowing service works

Service Commissioners and Regulators all expect the highest standards of behaviour of those who work for your organisation, employees see, hear and experience difficult issues within the workplace and often feel frightened to raise their concerns. Early knowledge and involvement allows organisations to deal with any situation confidently and effectively.

 

By signing up for our service you will join the hundreds of organisations who are protected by Carewhistle.

 

What we provide:

 

• Free onboarding and set-up

• Free branded promotional posters with your company logo

• Unlimited Report Recipients

• Anonymous Password Protected Disclosure Process

• Confidential reporting facility available 24 hours a day, 365 days a year

• Simple online reporting portal using end to end ISO 27001 secure encrypted servers

• Fully trained advisors who will take full details of the concern

• An Independent, impartial and non-judgemental service

• Strict Data Protection standards

• Free Whistleblowing and Complaints Handling Toolkit (worth £60)

• Free ongoing updates on changes in whistleblowing legislation

• Full Relationship management

 

Once a report is received, our trained advisors will liaise with the report maker and compile a detailed concern report and email this directly to the appointed coordinator(s) within your organisation who will be provided with the appropriate details, enabling them to identify and deal with the various matters of concern that have been raised. Where the staff member is willing to discuss things, our staff will offer the employee guidance and support whilst ensuring the accurate documentation of the disclosure, the report maker will be issued with a unique password allowing them to have a confidential line of communication with us at all times. 

 

Once you have completed your investigation and, where appropriate, taken any action to resolve and alleviate the concern, we will provide the employee with an update on any outcome and details of what action has been taken.  

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Who do we help?

 

Our service is used by hundreds of organisations to demonstrate good governance to their stakeholders, this includes:

 

• CQC registered residential and nursing homes.

• Supported living services & domiciliary home care providers.

• Day Services and respite providers.

• Ofsted registered children’s homes and nurseries. 

• non-regulated adult and young people services, as well as

• GP surgeries and Dental practices.

 

Does your existing whistleblowing “solution” put your company at risk?

Whistleblowers need to have faith that you will keep them anonymous in order for them to feel at ease when reporting concerns. Yet, many companies use “solutions” that are neither anonymous, secure, nor compliant with current whistleblowing legislation, resulting in significant financial, reputational, and legal risks.

 

What are the benefits of subscribing to Carewhistle?

 

Our whistleblowing support service is a cost-effective way for your organisation to demonstrate that you take raising concerns and whistleblowing seriously by offering your employees a confidential reporting service that allows them to raise any issues or concerns in complete confidence.

 

Your staff can be assured that their identity is protected at all times and your regulator can be assured that you are against 'closed-cultures'. Good practice dictates that an outstanding service provider will create an atmosphere where workers feel able to report concerns and will thoroughly investigate and address such concerns within the service. Having an open culture and an independent hotline will help staff to be more confident about raising concerns. Workers are more likely to raise concerns at an early stage if the reporting procedures are transparent and easy to use. 

 

In addition, Carewhistle will issue you with a certificate of cover which you can use to evidence and ultimately improve compliance with regulators and any contract compliance teams.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is the annual service cost?

We offer a price promise and a no-nonsense pricing strategy, the price you see is the price you pay, the fixed cost is based on the number of employees within the organisation irrespective of how many sites you have:-

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• 0-50 staff members £99 yearly

• 50-150 staff members £150 yearly

• 150-250 staff members £250 yearly

• 250-500 Staff members £350 yearly